If you have any questions while using ace77, this page is your first stop. From registration and payments to choosing games and keeping your account secure — clear, straightforward answers to everything are right here.
Click on any question below to expand the full answer. If you have a question that isn't covered here, feel free to contact our support team.
Find detailed FAQs on each of the topics below.
If you can't find the answer you need on this page, the ace77 support team is always here to help. Reach us by email or directly through your account.
Support email: support@ace77.fun
Depositing funds and withdrawing winnings at ace77 is straightforward and secure. Popular mobile banking services in Bangladesh — including bKash, Nagad, and Rocket — let you top up your account in just a few minutes. Every transaction runs through an encrypted channel, so your financial information stays protected at all times. The minimum deposit has been set very low so that new players can get started without hesitation.
Withdrawals are typically processed within 15 minutes to 24 hours of your request being submitted. Completing identity verification (KYC) is mandatory before your first withdrawal, ensuring your account remains secure. Withdrawal limits and processing times may vary depending on your chosen payment method — full details are listed in the table below. Should you encounter any issues with a transaction, our support team is available around the clock to help.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing time | Transaction fee |
|---|---|---|---|---|
| BKash | ৳100 | ৳ 300 | Instant – 15 minutes | Free |
| Nagad | ৳100 | ৳ 300 | Instant – 30 minutes | Free |
| Rocket | ৳ 200 | ৳500 | 15 minutes – 1 hour | Free |
| Bank Transfer | ৳500 | ৳ 1,000 | 1–24 hours | Free |
| Crypto (USDT) | ৳ 300 | ৳500 | 10–30 minutes | Network fee applies |
The above information is subject to change; please visit the cashier page for the latest details.
The ace77 mobile experience is built with Bangladeshi players in mind. You can play seamlessly on both Android and iOS devices through any standard web browser — no separate app download required. The site uses a responsive design, so buttons, menus, and the game lobby all display neatly even on smaller screens. Graphics loading has also been optimised to keep gameplay smooth even on slower internet connections.
Ace77 offers Two-Factor Authentication (2FA) to protect your account against unauthorised access. Your password should be at least eight characters long, and combining numbers with special characters makes it even stronger. You can use the same account across multiple devices; however, if several active sessions are detected simultaneously, an automatic logout may occur for security reasons. If you notice any suspicious activity, change your password immediately and notify our support team.
Ace77 offers new players a step-by-step onboarding flow with on-screen guidance at every stage, from registration through to placing your first bet. Inside the game lobby, you can use the "For Beginners" filter to find lower-risk games. As part of Responsible Gaming, you can set your own daily or weekly deposit limits directly from Account Settings, and adjust them at any time. Together, these features make ace77 a safe and enjoyable platform for players across Bangladesh.
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