Protecting your personal data is our top priority at ace77. Read this policy to learn what information we collect, how we use it, and what rights you have.
When you register on the ace77 platform, we collect the account information needed to get you started — including your name, mobile number, email address, and date of birth. These details are essential for verifying your identity and managing your account. We only collect what is genuinely necessary to provide our services.
During financial transactions, payment-related information — such as your mobile banking number or bank account details — may be collected in BDT. This information is used solely for processing transactions and preventing fraud, and is stored with the highest level of security.
While you use the platform, technical information such as your device type, browser version, IP address, and usage patterns is collected automatically. This data is used to improve platform performance and maintain security.
Ace77 uses your data primarily for four purposes: account management and verification, financial transaction processing, customer support, and improving the overall platform experience. Your data is never sold to advertisers or unrelated third parties.
We may use your contact information to notify you about relevant promotions, bonus offers, or important platform updates. You can opt out of these communications at any time. When it comes to customer support, your information helps us provide faster and more effective assistance.
Your data may also be used for fraud detection, anti-money laundering compliance, and meeting other legal obligations. In such cases, information may be disclosed to relevant authorities upon a valid legal request, strictly in accordance with due legal process.
Ace77 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your login status, save your preferences, and keep the platform secure. Without them, core platform functionality may be affected.
We use three types of cookies: essential cookies (required for the platform to function), functional cookies (to remember your preferences and settings), and analytics cookies (to monitor platform performance). You can manage cookies through your browser settings, though doing so may limit certain features.
Usage data collected through third-party analytics tools is used solely to improve the platform. This data is generally aggregated and anonymised, and is not used to personally identify you.
Ace77 stores your data using industry-standard encryption technology. Sensitive information — particularly payment-related data — is stored in encrypted form and can only be accessed by authorised personnel for specific purposes. Our server infrastructure undergoes regular security audits.
Ace77 follows a strictly limited and transparent policy when it comes to sharing data with third parties. Information required for payment processing may be shared with payment providers, who are equally bound by the same privacy standards. Your data is never sold or distributed without authorisation.
Your data is retained for as long as your account remains active and for any additional period required by law. Once an account is closed, personal data is deleted or anonymised after the applicable retention period — though certain records may need to be kept longer due to legal obligations.
Ace77 believes every user should have full control over their own data. You can log in to your account at any time to view your stored information and update basic details from the profile section. For changes to your name, contact information, or other account details, please reach out to our customer support team.
You have the right to request the deletion of your account or personal data. Upon receiving such a request, ace77 will follow the established process to erase your information; however, certain data may need to be retained for a specified period due to legal obligations. Deletion requests are typically processed within 30 business days.
For any complaints or requests regarding your personal data, please contact the ace77 support team. We take every request seriously and do our best to respond as promptly as possible. ace77 is fully committed to protecting your privacy.
Ace77 reserves the right to modify or update this Privacy Policy as needed. For significant changes, a notice will be posted on the platform and, where applicable, you may also be notified by email. Continued use of the platform after any policy update will be considered acceptance of the revised terms.
For any questions, concerns, or requests regarding this Privacy Policy, please contact the ace77 customer support team. You can reach us at support@ace77.fun. We typically aim to respond within 24 to 48 hours and are happy to discuss more complex matters in detail.
In accordance with applicable laws and regulations in Bangladesh, ace77 is committed to protecting user data. Our goal is for every user to feel confident and at ease on ace77, knowing their information is always handled with the utmost respect.